Customer reviews and opinions play a crucial role in e-commerce, especially when it comes to building brand trust and increasing sales. For stores operating on Shopify, effectively managing customer reviews can significantly strengthen their market position. Reviews from other users often serve as a decisive factor when making purchasing decisions, making them a powerful marketing tool.

Review and opinion apps available on Shopify not only make gathering feedback easier but also help present it in an appealing manner. These advanced tools allow the automation of the review acquisition process, relieving store owners and allowing them to focus on other aspects of business. By integrating with social media and other communication channels, reviews can reach a broader audience of potential customers.

It's worth choosing apps that not only collect reviews but also offer tools for managing negative feedback and data analysis. This allows quick responses to customer comments and improves service quality. Proper use of reviews leads to increased conversions and customer loyalty, which is invaluable in the rapidly evolving e-commerce industry. In short, reviews can become one of the key elements of your Shopify store's success.

Loox ‑ Product Reviews App

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Loox is a comprehensive solution for managing product reviews that helps build brand trust and increase sales through compelling social proof. The app automatically collects product feedback, enriching it with photos and videos, which engages customers and enhances store credibility. The unique review widgets are fully customizable and seamlessly integrate with the site design without slowing it down. Loox is also exclusively available for Shopify users, supports multiple languages, and offers reliable 24/7 customer support.

Features:

1. Collect product reviews using personalized emails and review forms.
2. Offer discounts on future purchases for adding a photo or video to a review.
3. Display reviews in the form of carousels, pop-ups, and badges tailored to brand aesthetics.
4. Send and receive reviews from the Shop App, Meta Shops, Google Shopping, and more.
5. Drive sales with one-click referrals and upsells based on social proof.

Price:

Beginner ($9.99/month): Includes 100 monthly review request emails, ability to offer discounts for photo reviews, 10+ widgets, review importer, Shop app sync, and SEO for up to 500 orders. Optional Loox Referrals for an additional $5. 7-day free trial.

Scale ($34.99/month): Includes video reviews, integration with Google Shopping and Meta Shops, no branding, and all integrations. 300 orders in the base price + $35 for each additional 300 orders. Optional Loox Referrals for $5. 14-day free trial.

Unlimited ($299.99/month): Provides unlimited review request emails, referrals, and upsells, plus all features from the Scale plan. 14-day free trial.

Judge.me Product Reviews App

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Judge.me is a comprehensive product review management application designed to boost online sales through social proof. It allows you to easily collect and showcase an unlimited number of product reviews, including photos and videos, via automatic emails. The app offers aesthetic widgets that engage customers, help build trust, and increase visibility on sites like Google and Meta. Additionally, it synchronizes ratings with the Shop app and social media, and offers 24/7 support for immediate assistance.

Features:

1. Collect and manage unlimited reviews, including photos and videos.
2. Display attractive star ratings, store reviews, carousels, and pop-ups.
3. Send coupons and recommendations to encourage purchases and repeat business.
4. Sync data with Shop, Meta, X, Google Shopping, and import reviews from Amazon, Etsy, and other platforms.
5. Improve visibility through SEO snippets and sharing reviews on social media.

Price:

Forever Free (Free): Offers unlimited review requests, unlimited photo and video reviews, carousel widget, Shop app sync, SEO snippet, and manual social media uploads.

Awesome ($15/month): Includes all integrations (e.g., Klaviyo), all widgets (Q&A, Pop-up), syndication on Google and Meta, coupons and referrals, all reviews page, and full customization. 15-day free trial included.

Trustoo.io Product Reviews App

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Trustoo.io is an advanced review management application that helps brands collect, display, and leverage customer-created content. Formerly known as TT/VS Ali Reviews, Trustoo.io allows for the automatic collection of product reviews, including customer photos, and their display in beautiful widgets. This builds trust among visitors and facilitates informed purchasing decisions. The app offers multilingual support and operates 24/7, making it an ideal solution for global brands.

Features:

1. Showcase reviews in aesthetic widgets with quick visual editing.
2. Reviews are automatically translated into multiple languages with no translation limits.
3. Send automatic review request emails, offering discounts for adding photos.
4. Expand your reach by rewarding customers for referrals, which supports brand growth through organic search.

Price:

Free (Free): Offers basic review collection and display features.

Basic ($9.99/month or $83.92/year): Includes 150 review requests in the base price, with the option to purchase an additional 200 orders for $9.9. 7-day free trial available.

Growth ($24.99/month or $179.93/year): Offers 600 review requests in the base price, with the option to purchase an additional 300 orders for $9.9. 7-day free trial available.

Advanced ($99.99/month or $599.94/year): Top plan with an even wider range of features and 50% savings. 7-day free trial available.

TYDAL Product Reviews App

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The TYDAL Product Reviews App is a powerful tool designed to quickly enhance your store with social proof that seamlessly aligns with your site's appearance. With this app, customers can leave reviews of their purchases in the form of photos, videos, and written feedback, building trust and encouraging purchases.

Features:

1. Collect product reviews and ratings with a modern popup form directly on the site.
2. Showcase reviews with attached photos and videos to increase credibility and product appeal.
3. Send automatic post-purchase emails requesting product reviews from customers.
4. Offer automatic or manual discounts as an incentive to leave reviews.
5. Customize the app's branding to perfectly match your store's aesthetics.

Yotpo Product Reviews & UGC

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Yotpo is an advanced tool for collecting and displaying user-generated content (UGC), such as product ratings and reviews, effectively supporting the creation of social proof in e-commerce. With built-in AI-powered widgets, Yotpo facilitates the collection of high-quality reviews that influence customer purchasing decisions. Yotpo's partner integrations enable easy display of reviews and star ratings on social media and search engines like Google. Additionally, the app allows linking reviews with SMS, loyalty, and subscription products, enhancing their synergistic effect.

Features:

1. Utilize Google Seller Ratings and Google Shopping ads to increase visibility.
2. Link reviews with SMS, loyalty, and subscription products to enhance effectiveness.
3. Use marketer-friendly solutions to personalize review widgets.
4. Increase buyer trust by displaying relevant content that aligns with their expectations.
5. Seamlessly integrate and synchronize reviews bidirectionally with the Shop app.

Price:

Free (Free): Offers up to 50 orders per month, automatic review requests, email design from templates, review moderation, on-page display, and 24/7 chat support.

Starter ($15/month or $144/year): Price depends on order volume. Includes Google Rich Snippets, photo/video collection, Google Shopping ads, and sharing reviews in Facebook shops.

Pro ($119/month or $1,068/year): Price depends on order volume. Includes all features from the Starter plan plus Shoppable Media Galleries, product/customer attributes, customer insights analysis, and support.

TrustMate.io Reviews & Photos

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TrustMate.io is advanced post-purchase feedback software that helps build brand trust and increase online visibility. The app allows for the presentation of reviews and photos on websites and social media, impacting SEO and sales conversion. TrustMate ensures the quality and length of recommendations, further strengthening the company's position in search results, and helps effectively manage the company's online image with advanced tools.

Features:

1. Automate the collection of reviews and photos from customers following a purchase.
2. Automatically translate reviews into any language, allowing for a global reach.
3. Improved search visibility with long reviews supporting SEO.
4. A wide range of opinion-presenting widgets helps increase conversion.
5. The ability to earn awards for the company by meeting specific purchase criteria.

Price:

TrustSTART ($22/month or $216/year): Offers 200 review invites per month, mediation, commenting, widgets displaying company and product reviews, Google Rich Snippet, SEO Rocket, and A/B testing. 90-day free trial available.

TrustPRO ($111/month or $1,104/year): Includes all TrustSTART features, custom review calls, GMB, Google Shopping, and social media integration, expert module, Q&A module, and QR codes. 90-day free trial available.

Enterprise (Custom price; $99,999/month): Includes all above features, unlimited invites, API integration, surveys, and NPS module, automatic translations, and review sharing. 90-day free trial available.

Why use review apps on Shopify

Using review apps on Shopify brings numerous benefits that can significantly impact the success of an online store. Primarily, user reviews are an extremely powerful marketing tool based on social proof. Consumers often rely on other customers' opinions when making purchasing decisions, making reviews and ratings one of the key factors influencing their final choice.

Review apps on Shopify streamline the process of collecting and displaying feedback, which helps build trust in your store. Automatic review requests after purchase, the ability to add photos and videos to reviews, and integration with social media provide better and more engaging shopping experiences. Additionally, displaying star ratings and reviews directly on product pages can boost conversion, leading to higher sales.

Moreover, customer reviews are an excellent source of valuable feedback, helping identify product strengths and areas for improvement. Such data is invaluable in the process of improving product offerings and customer service strategies. Additionally, positive reviews support your store's SEO, increasing its visibility in search results.

Investing in review apps on Shopify not only leverages their ability to build customer credibility and loyalty but also provides a competitive advantage in the dynamically changing e-commerce market.

Review and rating apps on Shopify

Reviews not only help increase conversions by showcasing satisfaction and recommendations from current customers but also aid in search engine optimization, boosting store visibility. In the rapidly evolving world of e-commerce, customer opinions are a powerful marketing tool that allows both small and large stores to stand out from the competition.

Investing in effective review management not only builds the credibility of your brand but also creates a community around your products, contributing to long-term success and growth in the market. Ultimately, review apps are invaluable tools that seamlessly integrate with your sales strategy and enhance every aspect of running an online business.